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Part D Complaints: Where to Complain
Click here to see a list of CMS prefered email addresses per region that accept Part D complaints.
If your client has had trouble with Medicare Part D, in addition to any exceptions, appeals or coverage determinations requests, you may wish to:
Complain to CMS – Central Office
Complain to CMS - Regional Offices
Use the table below to determine which office you should contact.
CMS REGIONAL OFFICES - MEDICARE CONTACTS
| States | Phone | |
Region I - Boston | Connecticut, Massachusetts, Maine, New Hampshire, Rhode Island, Vermont | (617) 565-1322 | |
Region II - New York | New Jersey, New York, Puerto Rico, Virgin Islands | (212) 616-2222 | |
Region III - Philadelphia | Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, West Virginia | (215) 861-4326 | |
Region IV - Atlanta | Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee | (404) 562-7500 | |
Region V - Chicago | Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin | (312) 886-2566 | |
Region VI - Dallas | Arkansas, Louisiana, New Mexico, Oklahoma, Texas | (214) 767-6401 | |
Region VII - Kansas City | Iowa, Kansas, Missouri, Nebraska | (816) 426-5783 | |
Region VIII - Denver | Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming | (303) 844-4024 | |
Region IX - San Francisco | American Samoa, Arizona, California, Commonwealth of the Northern Mariana Islands, Guam, Hawaii, Nevada | (415) 744-3628 | |
Region X - Seattle | Alaska, Idaho, Oregon, Washington | (206) 615-2354 |
Report your story to NSCLC: if your client has had a problem with the following and is a dual eligible, see if s/he would like to be a plaintiff in the class action lawsuit: (1) not on a plan; (2) on more than one plan; (3) on the wrong plan; (4) not getting LIS.